CLOSETS.COM Shipping and Cancellation Policy

FREE Freight Shipping With Curbside Delivery

CLOSETS.COM Shipping & Cancellation Policy

  • Your Closets.com order will be boxed, labled and shipped directly from our factory to you. Orders ship within 10-15 business days of the time of your order.
  • Closet orders, including all 360 Organizer® purchases, will be shipped via freight carrier and must be delivered curbside. If you have any special shipping needs please make us aware of this.
  • All products are shipped via Truck Freight using one or more wood pallet(s) which are 4 feet wide x 8 feet long x 36 inches high.
  • Customers are required to be present to receive shipment.
  • Skid will be unloaded from the truck to your property — Does not include moving the product into your residence, unpacking, assembly or removal of packing materials.
  • All items are packed in durable packing to ensure their safe arrival.
  • CLOSETS.COM ships within the USA contiguous 48 states freight free. Additional charges may apply to orders shipped outside the United States lower 48 contiguous states.
  • Please note that there is a 24 hour cancellation window on your order. The products on CLOSETS.COM are custom made-to-order at our factory. Orders can only be cancelled if notice is received within 24 hours of placing the order, before we start manufacture or cutting product.